Ford Partner Rules
Ford X Plan from Garber Ford
X-Plan Vehicle Pricing:
The New Vehicle Purchase Program (X-Plan) also known as the Partner Recognition Program, is offered by Ford Motor Company to the employees, retirees, spouses and other household members (driver’s license required for proof of residency) of selected Tier 1 suppliers, business partners, fleet partners and special organizations having a unique relationship with the Ford Motor Company. Participation in the program is contingent on the Partner Company’s continued relationship with Ford Motor Company and will stay in effect until terminated by either party upon a thirty (30) days prior written notice provided to the other party. Ford Motor Company may terminate this program upon thirty (30) days’ notice at its respective sole discretion.
PROGRAM DESCRIPTIONS AND ELIGIBILITY:
An eligible Partner Recognition employee or retiree may generate up to two (2) PINs per calendar year to be used towards the purchase/lease of a new vehicle for them or members of their households as noted below (see PIN Generation for details):
Employees (full time, part-time and contract), retirees and spouses of eligible Partner companies (suppliers, fleets, etc.) and members of specific organizations or groups.
Residents of the same household as listed above(driver’s license required for proof of residency).
Participation is by invitation only as determined by Ford Motor Company. Not all suppliers, fleets, etc. are eligible.
PROOF OF ELIGIBILITY:
For employees of eligible partner companies, you must provide a recent pay stub, company I.D., W-2 or company healthcare card. All are acceptable items to verify employment. (Note: business cards will not be accepted as proof of employment). The dealership must list the company or organization’s name on the AXZD-Plan Pricing Agreement.
For residents in the same household as the eligible employee/retiree, driver’s licenses’ will be required for proof of residence.
For membership-based partner companies, you must provide a membership card that indicates a 60-day minimum membership.
Current Ford model year and prior model year vehicles sold in the United States. See your local dealer for vehicle eligibility.
Vehicles may be ordered from production or, if the dealer agrees, may be selected from the inventory of the dealership. Dealers are not required to participate, but if they do, they must be an authorized Ford Motor Company dealer for the product sold and agree to abide by the New Vehicle Purchase Program guidelines set forth in this document.
Prior model year vehicles may be purchased or leased while supplies last for products under X-Plan. See your selling dealer for details.
Dealer demonstrator units (no mileage restriction). No additional discount is permitted beyond incentives compatible with an X-Plan deal.
Certain commercial use or specialty products and certain “low-supply” vehicles as defined by Ford. See Garber Ford Representative for a specific list of Ineligible Products
Driver training vehicles.
Customer/Sponsor Obligations and Rules
It is a direct violation of the program rules to provide PINs to customers referred to the sponsor by a dealership employee or to use a dealership employee as a broker to locate X-Plan customers. In other words, you may not use a dealership or dealership employee to find customers, and you may not sell PINs to a dealership or dealership employee. In fact, selling PINs to anyone is a violation of Plan rules and is strictly prohibited. Violations of these rules will result in suspension of X-Plan eligibility (sponsor and/or company).
Vehicles purchased or leased by customers sponsored by a Partner Recognition employee/retiree count against the number of vehicle sales which an employee/retiree may sponsor during any calendar year.
Any solicitation or acceptance of money, items of value or discounts off the New Vehicle Purchase Program price not defined in this document from a dealership or anyone connected with or acting on behalf of the dealership in connection with the purchase or lease of a vehicle under the New Vehicle Purchase Program, is contrary to the Plan’s provisions and to Ford Motor Company policy and is prohibited.
If after ordering a vehicle under the terms of the New Vehicle Purchase Program, the customer cannot take delivery from the designated dealership, the customer must promptly advise the proper dealership representative, and the customer must refrain from signing any dealership document indicating acceptance or delivery of the vehicle.
X-Plan customers are required to arbitrate warranty-related disputes via the Dispute Resolution Program (DRP) before initiating or proceeding with legal action. Failure to seek resolution of warranty-related disputes via the DRP before initiating legal action may result in the suspension of Purchase Plan privileges for sponsor and/or company.
The Dispute Resolution Program (DRP) process is a cost-free program available to owners or lessees of qualifying Ford Motor Company vehicles. The program is independently owned administered by the Better Business Bureau (BBB). Service or product performance complaints involving Ford and Lincoln cars, vans, sport utilities and light trucks, which are within the terms of the New Vehicle Limited Warranty, are eligible for DRP review. The Warranty Guide provided with all new Ford, Lincoln, and Mercury vehicles at delivery contains important information about customer assistance and the Dispute Resolution Program. For more information about the program, call the BBB Auto Line at 1-800-428-3718, or the Ford Customer Relationship Center at 1-800-392-3673.
Failure to seek resolution of warranty-related disputes via the DRP process before initiating legal action may result in the suspension of Purchase Plan privileges (as noted under “What if a Customer Ignores the Conditions?”).
Financing, Insurance, Titles and Taxes:
Purchase/lease financing may be obtained at the customer’s discretion from any source. To learn more about financial services offered through Ford Motor Credit Company, go to www.fordcredit.com.
Each vehicle purchased or leased will be covered by the same warranty and policy as those offered to retail customers.
The customer is responsible for all federal, state, and local taxes, license and title fees.
New Vehicle Purchase Program customers are required to provide their own liability and collision insurance for both purchases and leases. For leases, there are specified coverage minimums. Lessees should request information about these amounts from the dealer prior to obtaining insurance and signing the final lease papers.
Titling eligibility is as follows:
Vehicles must be retained in the customer’s possession and registered as provided above for at least six months from the date of purchase or lease.
Vehicles must be registered or titled to the Partner Recognition X-Plan eligible individual.
Non-eligible members may appear as co-signers or co-makers of the loan or other
financing agreement, and may also appear on the Vehicle Title or Registration.
However, the primary user of the vehicle must be the X-Plan eligible member.
Vehicles leased under the Red Carpet Lease Option will be titled in the name of
Ford Credit or as directed by Ford Credit, but must conform to the above
Vehicles also may be registered in the name of a customer’s trust provided that the
customer’s name is included in the name of the trust, i.e. “John Smith Trust.”
X-Plan vehicles may be registered or titled in the name of a business (excluding
automotive dealerships and their leasing companies). X-Plan vehicles may be
purchased or leased for commercial use.
PRICING AND INCENTIVES:
The dealer is required to provide you with a true copy of the factory invoice showing the Partner Recognition price on the line labeled X-Plan. You should also receive a complete and signed AXZD-Plan Pricing Agreement showing each item and its price. Do not sign this form if it is blank or if you do not understand how the price was calculated. All added items must be documented on this form, including negative equity on vehicle trade, and gifts.
The X-Plan price is the amount shown in the box labeled “X-Plan” near the bottom of the factory invoice. The New Vehicle Purchase Program price includes advertising, finance costs, transportation, fuel charges and Ford Motor Company administrative fees. The dealership may not charge extra for these items.
The New Vehicle Purchase Program customer is entitled to the price in effect at the time the vehicle was invoiced. Any money refunded to the dealer by Ford Motor Company for price increases occurring after the order is submitted, but before shipment to the dealer, must be refunded to the customer.
From time to time, Ford Motor Company will offer special incentives to Partner Recognition Program participants in addition to existing retail (i.e. general public) incentives. Enrolled members will receive an email notifying them of the offer. Partner Recognition benefits extend beyond your vehicle purchase, click on the Special Offers tab for more information.
To enroll, all you will be required to provide is:
1. Name and address.
2. E-mail address.
3. Contact Preferences.
Vehicle Trade-in Allowance:
Vehicle Trade-in Allowance is not covered by the New Vehicle Purchase Program and must be negotiated with the dealership. However, this must be documented on the AXZD-Plan Pricing Agreement form.
What is a PIN?
A PIN (Personal Identification Number) is a unique numeric code required for each vehicle purchase under the X-Plan. This PIN will be generated by the Partner Recognition employee/retiree (sponsor) for either themselves or a member of their household. The PIN holder will then take this PIN to an authorized Ford Motor Company dealership to secure the X-Plan discount.
Using a PIN:
Provide your dealer the PIN along with the last 4 numbers of your Social Security Number.
The dealer will enter your PIN and social security number into the computer to verify your eligibility. Once your eligibility has been verified, the dealer can lock in the approval to complete the transaction. (If you decide not to complete the transaction at that dealership, ask the dealer to cancel the locked-in approval so that you can use it elsewhere.)
The PIN request process is completed in five (5) easy steps:
Go to the “PINs” tab of the www.garberautomall.com/fordpartner web site and enter your profile information. Be sure to use the exact name and address as shown on your “proof of identity” that you will use for purchase of the vehicle.
Enter the last four (4) digits of your Social Security Number.*
Identify your vehicle and contact preferences.
Verify this information and submit your PIN request. You will receive an immediate response with your seven (7) digit unique PIN.
Obtaining a Vehicle:
Immediately identify yourself to the dealer as an X-Plan – Partner Recognition Program eligible customer.
Give the dealer only the last four digits of your Social Security Number (SSN) and your seven digit Personal
Identification Number (PIN). (This combination is your New Vehicle Purchase Plan ID number).
The dealer will enter your Purchase Plan ID into the computer to verify your eligibility. Once your eligibility has been verified, the dealer can lock in the approval to complete the transaction. (If you decide not to complete the transaction at that dealership, ask the dealer to cancel the locked-in approval so that you can use it elsewhere.)
Your dealer is required to collect appropriate proof of identity from you prior to the sale. Please see, Proof of Eligibility for further details.
Ask for a copy of the vehicle invoice which shows the “X” plan price in the box labeled “X Plan” located in the lower right hand corner. This is always the correct “X” plan price.
The dealer will complete and ask you to sign the AXZD-Plan Pricing Agreement. After you have signed it, the dealer will provide you with a copy. This is your assurance that the price charged is the correct price. Do not sign this form if it is blank or if you do not understand how the price was calculated. If you have any questions or concerns about the terms of your purchase or lease, ask your dealer for clarification before closing the transaction.